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Training course

AI 201

AI Instructions.

Turn inconsistent AI prompts into reliable instructions for repeatable business work.

Course promise

What you will be able to do.

By the end of this course, participants will consistently write high-quality AI instructions that produce reliable, repeatable results across multiple AI platforms.

This is a build-first workshop rather than traditional software training. Participants leave with reusable instruction sets, prompt patterns, and review criteria they can apply to real work today.

Teach teams how to structure knowledge, context, and instructions so AI outputs become more reliable and useful.

Platforms / technology

  • ChatGPT
  • Claude

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Fit

Who this class is for.

Audience

  • Business users already experimenting with AI
  • Managers
  • Analysts
  • Teams that need repeatable output quality

Not a fit if

  • Participants with no AI exposure who need AI 101 first.
  • Developers focused on code generation workflows.

Prerequisites

  • AI 101 - AI Fundamentals or equivalent practical AI familiarity.

Common pain point

Prompt quality is inconsistent and AI outputs vary too much from person to person.

Outcomes

What you will learn.

Learning outcomes

  • Understand how context affects AI output.
  • Design better instructions for repeatable work.
  • Structure source information for AI use.
  • Evaluate output quality.
  • Improve reliability through iteration.

What teams walk away with

  • Improve prompt quality.
  • Make AI outputs more consistent.
  • Create reusable instructions for recurring work.

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Agenda

Topics and hands-on work.

Topics

  • Knowledge and context strategy.
  • Instruction design.
  • Output formats.
  • Examples and constraints.
  • Quality review.
  • Reusable prompts and operating instructions.

Hands-on exercises

  • Rewrite weak prompts into structured instructions.
  • Build an instruction set for a real business task.
  • Compare outputs and define review criteria.

Use cases

Where this class shows up at work.

  • Reusable prompts.
  • Standard operating instructions.
  • Drafting, summarizing, analysis, and review workflows.

Recommended next course

Class schedule

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